FREQUENTLY ASKED QUESTIONS
The Answers You Need
DO YOU SELL GIFT CARDS?
At the moment we do not offer gift cards because we are a very brand new company. We will potentially offer it sometime in the future.
Package Tracking
All of our packages are sent with tracking information. Tracking numbers are sent out automatically at the end of the day after your order status becomes ‘In Transit’. It may take up to 24 hours for the email containing tracking information to be sent to you. Please keep in mind that USPS and foreign postal couriers do not always update tracking information real-time. Therefore, tracking information is not guaranteed to be accurate or up to date.
**Occasionally, USPS will re-use tracking numbers, so the tracking information will be inaccurate. In those cases, it may require some time for your tracking information to be updated. We have no control over this information, nor the operations of the postal carriers. Please be patient, and allow time for the postal services to resolve this on their own.**
WHAT IS YOUR RETURN POLICY?
All sales are final. No cancellations, returns, or exchanges will be permitted.
WHAT ARE THE PAYMENT OPTIONS?
All major credit cards, apple pay and paypal.
WHERE DO YOU SHIP TO?
We will be shipping internationally via USPS.